CRM Solution Highlights For C2CRM Web Based CRM

Clear C2, Inc., an IBM preferred business partner, was founded in 1993 to provide custom-driven technology solutions, including Relationship Management, Sales Force Automation, Customer Support, and more. Their C2CRM solution can streamline your sales process by providing comprehensive, real-time information on leads, prospects, and customers. C2CRM is designed to work across all areas of your business, and is offered as both an OnPremise and SaaS solution. It also provides 100% off-line capabilities, ideal for companies with remote sales forces.

 

  • Role Based Methodology C2CRMs implementation, customization, training and software licensing, is all based upon a role based methodology, meaning different users, departments, locations and countries can all have their own specific look and feel, workflows and business process automation wrapped around their specific responsibilities.  From an economic point of view, users only purchase the modules they will interface with.  C2CRM does not have a requirement to purchase pre-defined packages.
  • C2CRM is Platform Independent C2 is entirely platform independent, supporting the iSeries, WinTel, Linux or Unix environments. Additionally, there are no additional costs to change platforms after implementation. C2CRM is optimized for the iSeries.
  • C2CRM is 100% Web-Based (with 100% off-line capability) C2CRM is 100% web-based meaning wherever there is internet connectivity you’ll be connected to the C2 server live.  However, if you don’t have internet connectivity (such as an outside sales person during a site visit), you can still use the system with the off-line capability.  Once the system is “live” again through internet connectivity, the laptop and server is automatically synced up.  The key point here is that when the system is in the Off-Line mode, it still retains 100% of the functionality that it has when it is “live”. 
  • OnDemand or OnPremise Offering Clear C2 can either Host your application through “Software as a Service” or sell you a license to implement on your site as an On-Premise application. 
  • Integration Experience & Flexibility Clear C2 has many years of experience integrating with backend systems.  They have pre-defined integration points with many of the major ERP systems in the marketplace such as JD Edwards, Mapics, BPCS, Great Plains and Lawson.  While C2 is written in HTML and Java Script, understanding the integration points and customization ability is all done through API’s, WebServices and XML. 
  • Enterprise Wide Solution C2CRM is a complete Enterprise CRM Solution, offering solutions wrapped around Relationship Management, Sales Force Automation, Marketing Management, Content Management (Portals), Customer Service and Project Management.
  • Solution delivered and supported by the Publisher When selecting a C2 solution, the customer would be dealing directly with the Software Publisher, Clear C2. Meaning, the support, the enhancements and the upgrades all come directly from the Publisher.
 

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C2CRM on IBM Smart Market

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